Terms and Conditions



顧客於收取貨品時必須檢查所訂購之貨品是否有損毀。如發現貨品損毀,請立即通知客戶服務部+852 91329223 安排更換貨品。本公司有權拒絕更換已簽收之貨品


How to Report Product Issues

For any missing / wrong / defective items of your order, you may report the product issues in the system within 7 days after receipt.

The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service hotline +852 91329223 within 7 days from the date of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

If product return / replacement is required, please retain all packing materials and ensure the product(s) is not used

*Please note that only one application can be submitted for each order.

Amend / Cancel Order

Once an order is confirmed, automated logistics process will start and the system will instantly send the order details to related merchants for product preparation and shipping. Manual changes in confirmed orders may cause record discrepancies and affect the delivery arrangement. Therefore, we apologize that we are unable to amend or cancel any confirmed orders.

更改 / 取消訂單